Warner Theatre FAQs

Please visit our Accessibilty page for more information. 

Animals are not permitted in the Warner Theatre with the exception of service animals and service animals in training. Please be sure to check with the Warner staff before bringing any service animals to an event. For more information, please contact the Warner Theatre at 814-452-4857.

Please visit our Bag Policy page for more information. 

Ticket purchases are available 1 hour prior to show time on-site at the Warner Theatre.

Please visit our Box Office page for more information. 

The Warner Theatre abides by the rules set forth by the artists and their management and varies by show.

The use of audio, video, or digital recording devices is prohibited except for accredited members of the media. *Show personnel reserve the right to change this policy at any time.

For most events, children two years or younger do not need a ticket, but is required to sit in the lap of their parent or guardian. However, some family shows have different policies by which we must abide.

These policies may vary from event to event; please call (814) 452-4857 for information about a specific event.

A coat check is located in the Grand Lobby and in the new addition. This is a free service to all patrons.

For most shows, the concession stand sells snacks, sodas, coffee, beer, wine and mixed drinks. Beverages are only permitted in the seating areas with the purchase of a Warner Theatre cup. Contactless or credit card payments only at concessions stands, no cash accepted. 

Doors generally open 60 to 90 minutes prior to the event. Please call 814-452-4857 to verify times for the event you plan to attend.

Although the Warner Theatre has no specific dress code, some events such as the Broadway in Erie series and the Erie Philharmonic Symphony will draw a dressier crowd. Most people enjoy dressing up to go to the theatre, but you will see people wearing everything from casual to formal wear.

Guests are permitted to drop-off at the State Street entrance and French Street entrance. 

The Warner Theatre as one elevator location near the French Street entrance.

The Erie Philharmonic Orchestra sells tickets to their events through its own office:

23 West 10th Street
Erie, Pa. 16501
Phone: 814-455-1375
E-mail: info@eriephil.org

Group Tickets are available for some events at a discounted rate. Please visit our Group Sales page for a complete list of current events that offer group pricing and contact information. 

Doors open approximately one hour prior to the performance. As a courtesy to the performers and audience, ushers will seat late arrivals during an appropriate pause in the program.

Lost and found is located in the Manager’s Office. To claim an item after the performance, please call 814-453-7117.

Media should make arrangements with the Erie Events Marketing Department for event access.

Merchandise sales will vary depending on event.  Merchandise sales are typically located in the Grand Lobby near the State Street entrances.

Please visit our Directions & Parking page for more information. 

Please visit our Prohibited Items page for a complete list. 

The venue seats 2,250 (1,528 orchestra seating and 722 balcony seating).

• 100 Sections Lower Level
• 200 Sections Balcony

Metal detectors are used for all ticketed events. Bags and purses are subject to additional screening, so please bring only essential items. 

Smoking is prohibited in the theatre. No re-entry. 

We uphold a no-reentry policy. Guests of the Warner Theatre may not leave the facility and then re-enter.  An unscanned ticket must be presented to enter the facility. 

Ride Sharing services can be utilized along the State Street or French Street entrances.

Please visit our Box Office page for more information. 

Tours are scheduled depending on the theatre’s schedule of events. To schedule a tour, please contact Barry Copple, Operations Manager at 814-480-6009 or barry@erieevents.com. 

Pre-ordered tickets and tickets left at Will Call can be picked up at any window at the Erie Insurance Arena Box Office with valid photo ID.